1. About This Policy
This Privacy Policy describes how Fortune Palace Slots ("we," "us," or "our") handles information when you use our mobile game, website, and related support services (together, the "Services"). By using the Services, you acknowledge the practices described below.
2. Information We May Collect
The information available to us depends on the features you use and the platform through which you access the Services. It may include:
- Device and connection details, such as device model, operating system, app version, language, approximate location derived from an IP address, and device or advertising identifiers.
- Game activity, such as sessions, progress, feature interactions, settings, and in-game events.
- Technical data, such as crash reports, diagnostics, loading times, and error logs.
- Purchase records supplied by an app store or payment provider, including product and transaction status. We do not receive full payment-card details.
- Information you voluntarily send to us, such as your email address, message, and any attachments included in a support request.
3. How We Use Information
We may use information to operate and improve the Services, preserve game functionality, understand feature performance, diagnose technical problems, prevent fraud or abuse, respond to support requests, process or verify purchases, measure advertising where used, enforce our terms, and meet legal obligations.
4. Service Providers and Third Parties
We may use third-party companies for app distribution, hosting, analytics, crash reporting, advertising, and payment processing. Those providers process information according to their own privacy terms. Depending on your device and the version of the game, providers may include Apple App Store, Google Play, analytics services, game-engine services, and advertising networks.
Links that take you to another website or service are governed by that third party's privacy practices, not this policy.
5. Advertising Controls
If advertising is available in the game, your device may provide controls to limit personalized advertising or reset an advertising identifier. You may also review the privacy settings offered by your app store and relevant advertising providers. Choosing non-personalized advertising does not necessarily remove all ads.
6. Reasons for Processing
Where the law requires a legal basis, we process information as needed to provide the Services, comply with legal duties, pursue legitimate interests such as security and product improvement, or with your consent. Where processing relies on consent, you may withdraw that consent at any time.
7. When Information May Be Shared
We may disclose information to vendors that help us run the Services; to app stores and payment platforms; when required by law or a valid legal request; when necessary to protect users, the Services, or our rights; or in connection with a merger, acquisition, financing, or transfer of assets. We do not sell personal information for money. Certain laws may treat some advertising-related disclosures as a "sale" or "sharing," in which case applicable opt-out choices will be made available.
8. Retention and Protection
We retain information only for as long as reasonably necessary for the purposes described in this policy, including security, accounting, legal compliance, and dispute resolution. The exact period varies according to the kind of information and why it is used.
We use reasonable administrative, technical, and organizational safeguards. No method of electronic storage or transmission is completely secure, so we cannot promise absolute security.
9. International Processing
Our providers may process information in countries other than the one where you live. Privacy rules in those locations may differ from your local laws. Where required, appropriate measures are used to protect international transfers.
10. Children
The Services are not intended for children under 13 or the minimum age required in their country. We do not knowingly collect personal information from children below the applicable age. If you believe a child has provided personal information, contact us so that we can review and address the situation.
11. Your Privacy Choices and Rights
Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of your personal information. You may also be able to restrict or object to certain processing, withdraw consent, or complain to a data protection authority.
To submit a request, email daltonn@rbinnovations.lol. We may ask for reasonable information to verify your identity and protect your account or data before responding.
12. Policy Updates
We may revise this policy as our Services or legal obligations change. The updated version will be posted on this page with a new "Last updated" date. Where required, we will provide additional notice of material changes.
13. Contact
Questions about this policy or our privacy practices can be sent to daltonn@rbinnovations.lol.